Finite Solutions - Terms and Conditions

TERMS & CONDITIONS

1) Technical and design assistance
Finite Solutions will supply:
1.1 )Such drawings, diagrams, schematics and cable or equipment samples as necessary to install the equipment.
1.2)Appropriate training and/or operating instructions to enable the client to use the equipment successfully.
1.3) A project manager to deal with other contractors, designers etc.
1.4) Information to make clients aware of the need for public broadcasting licenses where applicable, but it is solely the clients responsibility to obtain the necessary licenses.

2) Delivery and Installation
Finite Solutions will confirm cabling dates and a delivery and installation date at the time an order is received subject to:
2.2) Obtaining the necessary technical approval from the client or their representative.
2.3) Receipt of advance payment as detailed in the terms of agreement.
2.4) For commercial clients, the receipt of an official purchase order.
2.5) In event of delays in delivery caused by the client, or third parties (e.g. planning permission problems or delays due to main contractor) Finite Solutions shall arrange appropriate insurance and storage of the equipment at the clients risk and expense.
2.6) Confirmed delivery dates represent Finite Solutions best estimates. Unless specifically agreed in writing at the time of order no liability will be accepted for failure to meet these dates. Finite Solutions will of course do everything it can to ensure it meets the dates and if it materially fails to do so, then it will lend without charge equipment of similar specification, if available.
2.7) Finite Solutions liability for any loss or damage to equipment ceases on delivery of that equipment to the agreed site or venue.
2.8) The client shall be deemed to have accepted the services provided they are in accordance with the pre-agreed specification, set out in the terms of agreement, between Finitesolutions and the client after installation by Finitesolutions.

3) Guarantee
Finite Solutions guarantees equipment that it supplies to the extent that:
3.1) All Equipment will be covered by manufacturers warranties only, detailed in the original system proposal, which in general will be five years for speakers and one year for all electronics, used under normal operating conditions.
3.2) Any failure of equipment due to installation work carried out by Finite Solutions shall be the responsibility of Finite Solutions.

……..that is provided……..

3.3) All liability shall cease in the event of the equipment being physically damaged, modified or otherwise abused.
3.4) The equipment is operated within the original terms of agreement, under the specified operating conditions.
3.5) Any cabling or other installation work carried out by anyone other than Finite Solutions, has been carried out to Finite Solutions written specifications, and with cable supplied by Finite Solutions.
3.6) After the first year all work, within warranty or not, will be subject to a reasonable charge to cover traveling and subsistence expenses if a site visit is required, unless otherwise covered by prior Finite Solutions extended service warranty.
3.7) Finite Solutions accepts no liability for costs incurred by the client in repairing equipment without its prior written consent.
3.8) This guarantee in no way affects the statutory rights of the client.

4) Payment terms

	4.1) All quotations provided are valid for thirty days only, and all prices given are exclusive of VAT unless otherwise stated. Any job may be subject to a reasonable surcharge if delayed by the client or by a third party, for such a time that costs have risen due to inflation or material rise in other costs, unless the client has paid in full. 4.2) The client or his/her representative shall pay Finite Solutions in accordance with the terms of agreement signed by the client and Finite Solutions. Finite Solutions shall not be bound to deliver the goods or provide the services until the buyer has paid the first two invoices in full. In the event of late payment Finite Solutions reserves the right to levy a surcharge at a rate of {2}% above the HSBC Banks plc’s base rate, per month or part thereof, from the day payment became overdue to the day payment is made in full. Should any stage of payment become overdue Finite Solutions reserves the right to require payments in advance of carrying out any further work under the terms of agreement. 4.3) Finite Solutions reserves the right to charge additionally for any work not in the original quotation.