Finite Solutions - Operating Procedure

	OPERATING PROCEDURE
	When carrying out a consultation and installation we follow a strict consultancy process to ensure we are able to maintain the high quality service that we pride ourselves on: 1. Consultation Arrange a home/site visit at your convenience. Discuss your needs, desires, priorities and any technologies that you may already be interested in. Inform you of any products that you are unaware of, but we feel would be of interest. Suggest and discuss possible general solutions. Leave you with reading material on our services and relevant products.


	2. Design Create a system proposal to best suit your needs, desires and budget. Inlcude different options at different price points. Arrange a home visit to explain proposed system, answer any questions. Make any changes and then agree on a final system. Create a fully specified system plan with wiring diagrams and schematics. 3. Installation Coordinate work with contractors (electricians and builders). Installation basic and specialist cabling (1st fix) Installation of equipment (2nd fix) Connect, configure and test the full system. Fully explain system to client.